All Systems Operational

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Welcome to the Sitepass statuspage.

Sitepass Version 3 Operational
90 days ago
99.99 % uptime
Today
Production Environment Operational
90 days ago
99.98 % uptime
Today
Visitor Management Operational
90 days ago
100.0 % uptime
Today
Beta Server ? Operational
90 days ago
100.0 % uptime
Today
Sitepass Version 2 Operational
90 days ago
100.0 % uptime
Today
Sitepass Production (Australia) Operational
90 days ago
100.0 % uptime
Today
Sitepass Production (Europe) Operational
90 days ago
100.0 % uptime
Today
Sitepass Beta (Europe) Operational
90 days ago
100.0 % uptime
Today
Sitepass Beta (Australia) Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Knowledgebase Operational
90 days ago
100.0 % uptime
Today
Release notes Operational
90 days ago
100.0 % uptime
Today
Status Page Operational
Website Operational
90 days ago
100.0 % uptime
Today
Payment Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout.js Operational
90 days ago
100.0 % uptime
Today
Stripe Webhooks Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
AWS rds-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
AWS s3-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Completed - The scheduled maintenance has been completed.
Nov 26, 18:20 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 18:00 ACDT
Scheduled - Sitepass 1.9.0 product release is scheduled to occur on the production platform, and a list of changes to be introduced can be read in the SitePass release notes.

A short service interruption may occur, and you can subscribe to the status page to receive updates during this period. If you have any enquiries click here to submit them through to the support team.
Nov 24, 17:29 ACDT
Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021
Completed - The scheduled maintenance has been completed.
Nov 15, 15:21 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 15:01 ACDT
Scheduled - Sitepass 1.8.0.1 Hot Fix release is scheduled to occur on the production platform, following issues will be resolved with this release :

1) Added a paginated view when picking worksites in the workflow wizard and on the connected worksites screen to improve loading performance of a workflow.

2) Make sure that the correct contractor is displayed when viewing a worker connected to two contractors.

3) Improved usability when generating reports and fixed minor bugs.

4) Fixed an issue where some users were receiving emails for expired notifications 3 months before expiry with the notification setting turned off.

5) Fixed an issue where in some cases worksite status was not being evaluated on completion of a course for a default requirement.

6) Improved performance when saving a form with large number of verifiable field options.

7) Fixed an issue where an expiry date field didn't expire the step on the date of expiry.

Your access may be intermittently interrupted during this period, and you can subscribe to the status page to receive updates during this period. If you have any enquiries click here to submit them through to the support team.
Nov 15, 10:38 ACDT